Cesium RTOS Support Plan

Whether you are facing a deep technical issue or just have a simple question, our team of embedded software experts is ready to assist you.

With our Cesium Support Plan, we'll ensure you get the most out of your Cesium-based application and can help you protect your engineering investment.

A paid yearly subscription to the Cesium Support Plan provides you valuable access to our support engineers for assistance with problems and questions, at a modest cost.  For licensed Cesium RTOS customers, the support plan also allows you to have full access to the latest product updates for both minor and major releases, so that you are always current with the newest features and revisions as they become available.

 

What's Included

Support Helpdesk

Easy access to our support engineers via our dedicated issue tracking system:

  • All requests are logged and tracked through completion
  • Submit requests via our website or email
  • View the status or update your request online

General Guidance

Our team will guide you through your usage questions regarding any Cesium product and offer suggestions on best practices

Cesium Support

Assistance with problems you may encounter regarding any Cesium RTOS product

Product Updates
Free access to the latest available releases of your licensed Cesium RTOS components.

Example Project Assistance

Help with Cesium example projects to get you up and running quickly

Remote Desk Support

Share your computer screen with our engineers for even faster issue resolution

Phone Support

Need a quick answer? Arrange for a call to connect to our engineers

US-based Support Team

All support engineers are in-house product experts. We don't outsource our services.

 

If you do not currently have support or would like to learn more, please contact us to see how the Cesium Support Plan can save you valuable engineering time and money.

Reliable

Cesium software includes comprehensive documentation, full source code, powerful debugging features, and support for a huge range of CPU architectures.

Efficient

Cesium software offers unprecedented ease-of-use, a small memory footprint, remarkable energy efficiency, and all with a full suite of protocol stacks.

Trusted

Engineers across the world building industrial controls, medical devices, and aerospace systems know they can rely on Cesium software for the foundation of exceptional products.