Technical Support Plan

Whether you are facing a deep technical issue or just have a simple question, our team of embedded software experts is ready to assist you.
With our Technical Support Plan, we'll ensure you get the most out of your embedded application and can help you protect your engineering investment.
  • Support Helpdesk
    Easy access to our support engineers via our dedicated issue tracking system.
  • General Guidance
    Our team will guide you through your usage questions regarding your embedded software and offer suggestions on best practices.
  • RTOS Support
    Assistance with problems you may encounter regarding your RTOS software.
  • Example Project Assistance
    Help with example projects to get you up and running quickly.
  • Remote Desk Support
    Share your screen with our engineers for an even faster issue resolution.
  • Phone Support
    Need a quick answer? Arrange for a call to connect to our engineers.
  • US-based Support Team
    All support engineers are in-house product experts. We don't outsource our services.
  • CONTACT US

Experienced

Our team of seasoned, embedded software engineers is uniquely qualified with years of hands-on experience developing and supporting embedded products.


Flexible

We support any of the µC/OS open-source software, the older commercially licensed µC/OS software from Micrium or Silicon Labs, the current commercially licensed Cesium RTOS, and other RTOSes as well.

Responsive

When issues arise in your applications, response time matters. Our support team will go above and beyond to make sure you can rely on us whenever you have a question or run into a problem.


Should you require a more tailored solution, we can assist you with that too. Our consulting services take customer care to the next level. Whether remotely or at your location, we'll take care of integrating the Micriµm products with your application and get you up and running as quickly as possible.
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